Boston Marriott Copley Place

Very comfortable room, nice views from the lobbies, nice and competent staff. We were surprised to find that anyone could walk in and take an elevator, though - it seems a downtown hotel should require key access to ride up to the guest rooms. Also, get rid of the $5 waters in the rooms - such a waste of resources and plastic in a country and city where the water is perfectly potable.

We loved our stay in Marriot for the below reasons: 1. Right next to public transport, buy a MBTA pass and use it unlimited 2. Swimming pool is temperature controlled and open till 11 PM so after a busy schedule througout the day, good to have a dip on the pool to relax 3. Try to get a higher floor to have magnificent views of the city 4. 30 USD of destination fee is redeemable at the in room dining and "Yards" bar and also includes complementary visit to "View Boston" - highest point to have a 360 degree view of the city 5. Propert is linked to 2 mall for some shopping and eateries too 6. Right across the street "Star Supermarket" serves the purpose of buying any essentials 7. Old Boston Trolley starts adjacent to the main entrance, if you happen to take this 1 day ride 8. LEAH and MAHMOUD are some key individuals at the front desk who are very cheerful and happy to assist anytime LAST but not the LEAST - Surprise for my daughters birthday was fantastic.

Everything from the location to the friendly people, the facilities, how well connected the Hotel is. We had a great stay. It really made our holiday a memorable one.

friendly staff, central location, clean, pool was open until late

The location was beyond perfect for our needs. We were able to walk most places we wanted to go or take a quick Uber. The facilities were so well managed and provided all we wanted. We needed to do laundry and there were machines we could use. The pool was lovely. We loved having access to the mall right in the hotel. Your concierge staff was especially friendly and helpful. We were so happy with this hotel.